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| Services & Support |
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At AKOS Health Systems, we provide World Class Service & Support to our customers. We strive to build strategic long-term relationships and partnerships with our customers. We work with them at every step of the process to convert their vision into a reality.
Our driver is : Your success is our success – Always!
AKOS is pleased to partner with our clients and provide the following exceptional services and support:
Comprehensive Software Training
AKOS Software training is given to educate the customers, help them get familiar to the new system and extract the full benefits of cutting-edge technology. The comprehensive software training sessions are conducted in two formats:
- Online Training
Online Training includes interactive demonstrations through virtual network client software and video conferencing technology, to help users get started. Furthermore, AKOS support staff is always available to address specific client questions.
- Onsite Training
Complete Onsite training is given during the software installation to the entire team of users and ensures that the users understand the software and learn its many features in the shortest amount of time possible. Also, based upon client request, periodic training is given to educate new members and any upgrades in technology.
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Maintenance and customer support
AKOS takes pride in offering 24X7 online customer support. All maintenance and support processes are managed with the goal of ensuring total customer satisfaction by a team of highly skilled staff. Our world class support and service means guaranteed satisfaction! |
| Hardware Consultation & Infrastructure Recommendations are provided that are tailored to organization needs, with focus on optimal cost and envisioned growth – spanning suitability and fit for intranet, internet, data-security, wireless, cloud computing etc. |
New Technology
AKOS’ passion is to test and bring new technology as it becomes available and relevant to users. Especially when new tools can improve user convenience and usability. Mobile Technology such as iPhones, Portable Devices such as iPads, tablets, Voice Recognition Devices, Optical Character Recognition devices etc. are all included in the gamut of new and cool technology that can significantly reduce user time and improve efficiency. |
Integration with Existing Systems
AKOS software is very flexible. Upon customer request, we work to integrate with existing software systems that provide standard interfaces. |
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